Product Q &A
Q: What lengths are available for the necklace chains?
A: Our necklace chains are available in 16 or 18 inches. Please specify your preferred length in the notes at checkout. If no preference is indicated, the chain will default to 16 inches.
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Q: What size are the bracelets?
A: All of our bracelets are crafted in a size 7 by default. If you need a different size, please add your request in the notes at checkout.
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Q: Will the bracelet design change if I request a size other than 7?
A: If the bracelet size changes from size 7, the design may vary slightly. We may need to add or remove beads to achieve your desired length, which could adjust the arrangement of stones while maintaining the overall look and energy of the piece.
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Stretch Bracelet Care Instructions
Our stretch bracelets are crafted for both beauty and durability, but they do require gentle care to ensure longevity:
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Put On and Take Off Carefully: Roll the bracelet over your hand rather than stretching it. This helps protect the elastic from over-stretching or weakening over time.
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Avoid Water and Chemicals: Remove your bracelet before showering, swimming, or using products like lotions, perfumes, or household cleaners, as these can damage the stones and elastic.
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Store Properly: When not in use, store your stretch bracelet in a soft pouch or jewelry box to prevent it from stretching or being exposed to sunlight, which can weaken the elastic and fade some stones.
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Clean Gently: Wipe the bracelet with a soft, dry cloth. Avoid submerging in water or using jewelry cleaners, as these may affect both the stones and the elastic.
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Recharge Your Stones: To keep the stones energetically balanced, cleanse and recharge them by placing the bracelet in indirect sunlight, under the moonlight, or near a clear quartz crystal.
With mindful care, your stretch bracelet will continue to look beautiful and remain comfortable to wear!
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Q: Do you ship internationally?
A: At this time, we only ship within the United States.
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Q: Do you accept special requests?
A: Yes, we welcome special requests! Custom orders start at a flat price of $28, with adjustments based on the stones and materials selected. This price does not include shipping, which will be added separately.
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Q: Will the final price of a custom order change?
A: The final quote provided will remain the price unless you decide to change the order or materials after the quote.
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Q: How long do custom orders take?
A: Custom orders typically take 2 to 3 weeks to complete and ship. Please allow this time when placing your order to ensure we can carefully create your custom piece.
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Q: How can I place an order?
A: All sales are processed via invoice or direct order. For special requests, please get in touch with us to discuss your custom piece.
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Q: How is my order shipped?
A: All orders are shipped via USPS by default. If you prefer another shipping method, please let us know, and we’ll arrange it. Please note that the client will need to cover any additional shipping costs.
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Q: Will I be able to track my order?
A: Yes, every order comes with a tracking number so you can monitor the status of your shipment.
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